Privacy Policy and Information Usage Policy

At RSVP Dubai, we respect your privacy and are committed to protecting the personal information you share with us. We follow a strict policy of collecting and handling your personal data as detailed below:

Data Protection
Your privacy is a matter of utmost importance to us. Hence, we will only use your name and other personal details in the manner set out in this privacy policy. The information will only be collected if it is necessary for our dealings with you, and will be kept only for a duration required by law or as relevant for the purposes it was collected.

Website Browsing
Visitors can browse the website anonymously without providing personal details. Your identity remains anonymous unless you create an account on the website and log in with your username and password.

Feedback and Concerns
We value your feedback and are here to address any concerns or suggestions you may have. Please reach out to us at [email protected] for any comments, suggestions, or complaints.

Collection of Personal Information
Creating an account with RSVP Dubai or providing your personal information through the website enables us to offer you a more personalised experience. The information we may collect includes, but is not limited to:
 – Name
 – Address
 – Email Address
 – Contact Number
 – Mobile Number
 – Date of Birth
 – Gender

This information assists us in facilitating ticket purchases, providing updates on upcoming events, and offering better services. We ensure the safety and confidentiality of your personal data in adherence to the best practices in data protection. It is imperative that you provide us, our designated agents, or the Website with truthful and not deceptive information. Ensure to update this information and notify us regarding any changes regularly. We hold the discretion to seek proof to corroborate the information you have given us. Your personal information will only be collected with your willing submission. In the absence of this, or if you revoke your permission, you may restrict the services we can offer you. You retain the right to modify your personal information given to us at your convenience. When you share another individual’s personal information with us, it is presumed that you have acquired the necessary permissions from them to share and transfer their details to us. If you create an account or link your existing account on RSVP Dubai to your social media profile or use other social media functionalities provided by RSVP Dubai. We might collect information as allowed by your social media platform’s policies, which will be handled according to RSVP Dubai’s privacy norms.

USAGE AND DISTRIBUTION OF PERSONAL DATA

The personal data we obtain will be employed for various purposes including, but not limited to: 
 – Enabling your usage of the Services (as detailed in the Terms of Use) and/or the Website;
 – Facilitating and completing orders placed by you through the Website, whether RSVP Dubai or other sellers offer the products. The transaction processes will be managed by our authorised agent(s);
 – Delivering purchased items through the Website and providing updates regarding the delivery status and customer service support;
 – The enhancement of the Website’s user-friendliness by optimising content and layout, auditing data downloads from the Website, and conducting demographic and behavioural analysis of our users to serve you better;
 – Communicating essential information and updates that may be beneficial to you in accordance with your communication preferences;

Upon registering an account or sharing your personal information with RSVP Dubai via the Website, we may occasionally send you marketing materials regarding our products and services. You can opt-out anytime through the unsubscribe option available in the electronic marketing content. Moreover, we may reach out with newsletters from RSVP Dubai and associated firms.

In rare instances, if necessitated by significant threats to health and safety or by law enforcement directives, RSVP Dubai might be obliged to disclose personal information. Additionally, to comply with legal and regulatory mandates and requests, personal information might be shared.

RSVP Dubai may collaborate with third parties and affiliates for the mentioned purposes, ensuring a secure environment preventing unauthorised data access, collection, and disclosure while adhering to necessary legal and regulatory directives. In international data transfers, RSVP Dubai is committed to upholding data privacy protection that meets or surpasses existing legal standards.

RSVP Dubai is not involved in commercialising customers’ personal information.

Rest assured, your confidential information will not be stored, sold, shared, rented, or leased to any third-party entities. Stipe currently manages credit/debit card details; therefore, your credit/debit card details abide by Stripe’s privacy policy.

REVOKING CONSENT

Should you wish to revoke your consent and request the removal of your personal data for the reasons outlined previously, feel free to reach us at any time via our email address [email protected]. 
Allow us a duration of up to 7 business days to facilitate the data deletion process, after which we will confirm the action with you. Be advised that the deletion will not encompass data that is aggregated, anonymised, or dissociated from your identity, browser, or device. 
Revoking consent may hinder our ability to offer products or services or fulfil your existing contracts. In such instances, we retain all our legal rights and remedies. 
Certain conditions might necessitate the retention of your personal data, such as completed financial transactions or successful purchases tied to your details. Nevertheless, you can request the deactivation of your RSVP Dubai account or your personal data, which will restrict us from utilising your information as delineated in the Usage and Sharing of Personal Data section. To request deactivation, contact us at [email protected].

Modifying Your Personal Details
Feel free to amend your personal details by logging into your account on the RSVP Dubai website. If you don’t have an account, create one on our website to manage your details. We ensure to communicate any alterations to your personal data with our affiliates and third parties, provided the information is essential for the purposes stated earlier.

Retrieving Your Personal Data
To review or inquire about the utilisation or disclosure of your personal data by RSVP Dubai in the last year, contact us via the email address given below. Note that we may charge a nominal administrative fee for this service. As an account holder with RSVP Dubai, you have the privilege to view your order history on our website. It is your duty to maintain the confidentiality of your RSVP Dubai login credentials and order specifics, refraining from disclosure to unauthorised entities. We are not accountable for any abuse of your login details, barring circumstances outlined in the Terms of Use.

Securing Your Personal Data 
RSVP Dubai is committed to safeguarding your data by taking measures such as:
 – Limiting the accessibility to personal data 
 – Employing advanced technological solutions to deter unauthorised digital access 
 – Reliably deleting personal data when it is no longer required for legal or business requirements

We uphold the industry benchmark by using the necessary technology to handle your financial details. If you suspect any privacy infringements by RSVP Dubai, immediately reach out to us using the email address below.

Remember, your password is critical for your account’s security. Create a robust password incorporating distinct letters, numbers, and symbols, and avoid sharing it with others. Losing control over your password can potentially compromise your personal data and incur serious consequences. If you apprehend any security breaches or lose your password, contact us promptly to secure and alter your account. Always log out of your account and close the browser when using a shared computer.

MINORS

RSVP Dubai does not engage in transactions involving children as the primary buyers. Individuals below 18 years of age are welcome to navigate our website under the guidance of a parent or guardian.

GATHERING OF TECHNICAL DATA

RSVP Dubai or our verified service suppliers might utilise cookies, web beacons, and other equivalent technologies for storing details to offer you a more secure, faster, and personalised encounter when you access our services or visit the website. Your browser automatically communicates specific information to our servers when you access the RSVP Dubai platform. Such details could encompass but not limited to:
 – The IP address of your computer 
 – The type of browser utilised
 – The webpage you were on before visiting our site
 – The pages on our site that you explore
 – Duration of your stay on those pages, the items and details you sought on the website, along with the access times and dates, among other statistics.

We leverage this data to further refine our website and enhance the quality of our services and products.

Cookies are miniature text documents (generally composed of letters and numbers) stored in your browser or device memory when you access a website or view a message. They aid us in identifying a specific device or browser, allowing a quicker personalisation of content according to your preferences and rendering our services and website more convenient and beneficial to you. You have the option to manage and remove cookies through the settings of your browser or device. For guidance, consult the help section of your browser or device. Web beacons are tiny graphical images potentially incorporated into our services and the website, helping us count the number of users visiting these pages to grasp your preferences and interests better.

MODIFICATIONS TO THE PRIVACY AND DATA USAGE POLICY

We at RSVP Dubai will continually assess the adequacy of this Privacy Policy. We hold the prerogative to amend this Privacy Policy at any point. Updates to this policy will be notified on the website.

RIGHTS OF RSVP DUBAI

You accept and concur that RSVP Dubai possesses the authority to reveal your personal data to any legal, regulatory, governmental, tax, law enforcement, or other competent bodies or relevant, suitable proprietors if there exists a justified reason to suspect that revealing your personal information is vital for adhering to any obligations, prerequisites, or arrangements, whether voluntary or mandatory, due to cooperating with an instruction, investigation, or any request of such entities. To the furthest extent allowable by applicable law, you commit to refrain from initiating any action and, or relinquishing your rights to initiate any action against RSVP Dubai for the disclosure of your personal data under these circumstances.

REACHING OUT TO RSVP DUBAI

If you desire to retract your consent for using your personal information, wish to access or amend your personal data, have any inquiries, remarks, or concerns, or need assistance with matters related to technical or cookies, please don’t hesitate to get in touch with us www.rsvp-dubai.com/contact/ or [email protected].

RSVP Dubai have the right to NOT engage or offer services or products to individuals or entities in countries sanctioned by OFAC (Office of Foreign Assets Control). RSVP Dubai have the right to terminate all services to anyone or group discovered to bypass this under any pretence.